The Umauma Experience (Umauma Falls Zipline)
Hakalau, Hilo
A Nine-Line Zipline Over Waterfalls on the Hāmākua Coast
The Umauma Experience (31-313 Old Mamalahoa Highway, Hakalau; 808-930-9477) runs the Umauma Falls Zipline Tour on its Hāmākua Coast property: nine longlines over waterfalls, with four dual lines, reaching up to 65 mph, in about 2 to 2.5 hours per its FAQ (the site also says 1.5 to 3). The home page and the tour page list $249 for adults and $239 for children 4 to 10, plus taxes and fees, while the booking sidebar shows $242 and $232, so confirm the current price. Ages 4 and up, weight 35 to 275 lb. A Zip N Dip (zipline plus kayak, swim and lunch) starts at $341.50, and a zipline-with-transportation option ($314) runs on Thursdays for the 11 AM tour with pickup from Waikoloa Beach Resort and Mauna Lani.
The site gives office hours of 8 AM to 5 PM Monday to Friday and says it is closed Saturday and Sunday; start times mentioned are 10 AM and 1 PM, with check-in 45 minutes ahead, and a full schedule is not stated. Tours run rain or shine. Cancellation is strict: a full refund only if you cancel 48 hours ahead. The page's promotional banners are out of date, so prices may not be freshly maintained.
Why Roamwise recommends this
One of the island's best-known ziplines, set among waterfalls on the Hāmākua Coast north of Hilo.
Best for: thrill-seekers, families with kids 4 and up, a Hilo-side adventure day.
Insider tip: check the current price and weekday tour times with the office, and book ahead since cancellations inside 48 hours are not refunded.
- Hazards / conditions:
- Aerial course with height and speed; participants must meet the age (4+) and weight (35–275 lb) limits.
- Safety notes:
- The site shows two different prices and stale promotional banners, and a full tour schedule is not stated; the site's office hours are Monday–Friday, so confirm weekend tours with the office.
- Price tier:
- $$$
- Cost:
- Umauma Falls Zipline Tour is $249 for adults and $239 for children 4–10, plus taxes and fees; a booking sidebar on the same site shows $242 and $232. (checked October 2026)
Reviews: Google MapsYelp
Local tips
- •Umauma Falls Zipline Tour: 9 lines, about 2–2.5 hours, $249 adult / $239 child (4–10) plus taxes and fees (one page shows $242 / $232).
- •Ages 4+
- •weight 35–275 lb
- •check in 45 minutes early.
- •Office hours 8 AM–5 PM Monday–Friday
- •the site says it is closed Saturday and Sunday.
- •Strict 48-hour cancellation
- •tours run rain or shine.
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